The technical storage or access that is used exclusively for anonymous statistical purposes. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. When screen mirroring my phone the tv screen freezes up. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. Uninstall the application by following the steps above, but select the Uninstall option for step 6. So bad. Same problem. Why is Chromecast not showing on my iOS app. Same problem. This will solve many of the most common issues. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Updated the software version. Then I guess that is why mine is not working!! Hi@Maz6 you certainly have the latest firmware. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? Did EVERYTHING in this article, nada. Delete the Fire Stick app and reinstall it. so the stick is pretty much useless. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Only had the tv for 6 months. Did our solutions help you get past the problem? STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Eventually I will get the frown cloud. I need a factory reset asap. Depending on which of these issues youre having, your most likely fix will change. March 1st and my stick says installing updates. Duh! Just the Amazon logo. Pretty frustrating, can anyone help please? A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Another TV with a fire stick is fine. postcode and select your marketing preference. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Every time I turn on my TV I have to reboot because my firestick does not connect. Keeps scrolling rapidly by itself. Media streaming services occasionally go down due to server issues or for maintenance. Some users reported that BBC iPlayer not working is caused by the incorrect system time. If it ceases to function, start by replacing the batteries, as this may solve the issue. Also, have you tried a Smart Hub reset of the TV? Sometimes a Fire Stick takes a while to load or install updates. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. Firestick 4K not working since yesterday. Hi Craig, I have the same issue as Scott. New 4k fire stick and it keeps going to the restart screen. To provide the best experiences, we use technologies like cookies to store and/or access device information. May change to ROKU. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. One of your buttons is probably stuck depressed. Very cold and a lot of snow here in PA!!! Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Then bought a new extender and power cord. Hope this works for you! They could not fix so might as well smash it. I think its an Amazon problem and that isnt a big shock. The next morning it would only give a blank screen. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. There is sound on start-up when Fire Stick first appears on-screen, but not after that. I tried the fire stick on 2 other TVs and it worked perfectly fine. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Home page takes forever to load and once it does, the apps wont load after you select them. Problem is then I have to disconnect everything else. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Im sick of both of them. Please provide a valid email address to continue. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Spend an hour of your time and fix your stick. From there, click the 'Settings' icon followed by 'All Settings'. Is it from the weather??!!! The service provider and seller, no one is responding. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . My fire stick worked fine just yesterday but today it was stuck on black screen. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. Head into the settings of your Fire TV device and open the display and sounds tab. The other, doesnt respond 80% of the time. How do I reset my Fire Stick when the settings won't load? We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. Try changing them for new batteries to see if this fixes the problem. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Then did all of the above nothing worked. Thank you thank you thank you!!! Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? Sorry we couldn't be helpful. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Additionally, allow a total of 15 seconds for the operation. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Not sure what to do now. Cloudwards.net may earn a small commission from some purchases made through our site. They recommended to buy a new one. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Any suggestions? Go toSettings -Support -Self Diagnosis > Reset Smart Hub. in, Older Samsung TV. UE46C5100 - MainBoard has been changed. * Android devices that do not support Miracast. Tried the trick of holding the selector button and play/pause button together still nothing. Same problem with a year old Fire Stick. Still nothing. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Whats all that you replaced? What is wrong. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. I am having the same problem. 07:39 PM Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? Keep checking back for updates from editors whenever there is a verified TV player outage going on. The Fire TV will automatically pair with the remote. Im having the same problem. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. What Causes Amazon Fire Stick Loading Problems? This, too is a new development. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. 3 devices now with issues in my home. Worse than being stuck with a boot logo is being stuck with nothing. I tried every suggested troubleshooting method but nothing worked. No. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. You can get cheaper deals if you sign up for longer than a month but that all . Was watching TV when suddenly the fireTV logo came on and wont boot up. This Fire stick seams to only work smoothly with Amazon Prime. Is this a plot by Amazon to get us to buy new? Finally, check that your WiFi router is compatible with your Fire TV. Help my tv screen now only show tvfire and nothing else remote no longer working. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. is there a way to fix it for good? If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Treat it like a hard drive. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. I think someone is messing with Amazon and their customers. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. Im so tired of this! I have tried everything, the remote is not functioning at all. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. Amazon helpful but Im about to bin the firestick and just buy a smart TV. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. What is Amazon doing, outsourcing the problem to China to fix it. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Ive got a blue screen with no signal despite the correct HDMI input. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. While you're on the main screen, select the Settings option at the top. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. If I want to watch something I have to plan 5 minutes ahead so I can reboot. Mine worked fine until the first of the year. 10:30 AM It kept rebooting due to storage issue. Help? Now on my second new Firestick, having returned the first one due to issues. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Paramount+ has been problem for 6-8 weeks but this week its Disney too. Remote control batteries are fresh. Let us know in the comments below, and, as always, thanks for reading. Very disappointed!!! Doesnt load, kicks me out of being registered, and Im getting tired of it. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Step 2: Navigate to Applications > Manage Installed Applications. checked internet unplugged everything, it is ok with Netflix just TV channels. It lets hearing implant users hear a variety of audio content. Step 6: Choose Clear cache and Clear data. If you're still having issues, try rebooting and resetting the device. Follow the instructions to sync video and audio output. Copyright 2007-2020 STV. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Channel 11 in firestick does not work properly, My fire stick was fine one night. Right John! The following message is shown if your device is unable to use the STV Player app. Im having the same issue as of 2023 fire stick is not loading. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. Plus, I never cleared any cache the entire time I had the stick. Is there any other easy way to factory reset?? Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. A laser TV is essentially a laser-powered ultra short throw (UST) projector. in, same problem. Free for everyone in the UK. All of these are very helpful if you can get the firestick to do anything except constantly reboot. You can retrieve them from Amazon. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. I dont understand storage issues! Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Tried new batteries, pressed select and play, etc. Im sitting here staring at a tv that looks like its off! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. Click on the Join STV/Sign in button. Search our help centre for help with out web site, Mobile apps or TV apps. Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. Be sure you're close enough to the TV and there are no obstructions. Step 7: Hold the Home button on your remote for 40 seconds, then release. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. I noticed the difference during that change too. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Product features. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning.