When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. Tidal pauses playback when device is locked. : r/TIdaL I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. Apple Music Not Playing Downloaded Songs: Try These 8 Fixes, 9 Best Fixes for Apple Music Not Playing Next Song on iPhone. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. Its been 3 months since they introduced the $10 Hifi tier. But it was the phone that turns off the music after 2 minutes of "inactivity", 06-18-2019 Tidal is a music streaming service. Restricted data can also cause issues in the normal functioning of an app, especially if the app needs the internet to work. Are there tables of wastage rates for different fruit and veg? The steps listed above will make it so your Surface never goes to sleep, and the following steps will make it so the screen of your Surface turns off but the device does not sleep after a certain amount of time so as not to compromise your devices battery life: Tap on Change advanced power settings. For such a user, abrupt stopping of music would be an awful experience. Welcome to the Apple Support Communities! I have rebooted my network, and android devices several times in trying to troubleshoot this issue. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times My issue is a bit different. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. Step 5: Look for the problematic app and turn off battery optimization for it. I noticed today that when I put down my iPhone and locked the screen (one click on power button), the Apple Music stops playing. Step 4: Tap on the Apps not optimized drop-down option and select All. The ultimately desired solution, of course, would be for Spotify . Easy sign-in, Samsung Pay, notifications, and more! Jul 1, 2020 7:24 PM in response to azjules. Learn more about Stack Overflow the company, and our products. I encountered the same problem (also on the XPS13 interestingly). Same problem with my nd5xs. TapDelete. I believe that the first one is the most important one, but I also modified the second. So the issue is not with TIDAL. Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. Music stops when the screen is locked | Documents Knowledge Base For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. yj wo In the TIDALapp, open the "Now Playing" screenwhile playinga song. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. It's just stopped completely. Imagine someone with phones screen off time set at 15 seconds. User profile for user: Make sure that you use the exact name of the app. in, I found different settings for fixing this problem, Setttings > Apps > 3 dot menu > Special Access > Optimise Battery Usage. Yaaasss!! Method 1: Turn Sleep off. Then install it again. Glad issue one is sorted with the recommended Factory Reset. Completely power down your Android device and back up again. This does not occur in third party apps such as overdrive. This step should clear the app's cache of any corrupt files. If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. So it seems to just randomly stop playing whenever it wants to. Tap on the Change plan settings option located to the right of the power plan your surface is using. Issue #2: TIDAL stops playing after 2 hours. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. I did also just do the 4.8 firmware update when I signed back on with TIDAL. Why is my Apple music stop play music when my iPhone XR is closed or "sleeping"? Or on an iPhone 8 or earlier, press the Home button. It also happens when you use wired headphones and even happens playing through the phone speakers with no wire plugged into the AUX jack. Copyright 1995-2023 SAMSUNG All Rights Reserved. Open both the drop down menus in front of the Put the computer to sleep feature (for on battery and Plugged in, respectively, and set both of them to Never. Just TIDAL. If that is OK then issue is mostly likely with your home network. Fortunately, the issue is easy to fix. Connect and share knowledge within a single location that is structured and easy to search. To be fair, Qobuz and deezer aren't a whole lot better for me on CarPlay. Sometimes if I open another app like Google Maps, Tidal will stop playing music. Wired headphone plugged with the Thunderbolt to headphone jack dongle One flaw that every single generation of the Microsoft Surface tablet has had and continues to have, a flaw that Surface users have constantly complained about, is the fact that the tablet pauses the playback of any media (music or video) when the screen turns off after being idle or when the user presses the Power button and turns its screen off, which puts it into sleep mode, pausing the media and other activities. A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. Step 3: Turn off the toggle next to Music. I have Adaptive Power Saving disabled. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. Apple please fix this bug! davidwilliams January 20, 2022, 8:59am #3 Check the quality level in the app aligns to your level of Tidal subscription. So I figured out why bubble was playing the same track over and over, just had to enable gapless. Sorry, there is insufficient stock for your cart. If you are experiencing the same issue, lets check the fixes for the niggle when music keeps pausing on Samsung phones. ask a new question. I don't see it being improved any time soon. I never have issues with TIDAL aside from the one of two outages they suffer from per year. However, it does not affect our editorial integrity. Fix: Music Stops Playing When Screen Turns Off On Surface. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch. Does anyone know if this can be fixed? The video player automatically scales down to a corner of your screen allowing you to watch a video and work with other appssimultaneously (until you disabled the option in the System Settings of your device). Fix: Music Stops Playing When Screen Turns Off On Surface - Appuals 03:13 PM Because the 272 doesnt have native Roon support you also need to deal with this, which can be done in software but the easiest solution is probably to buy a Sonore UPnP bridge from Smallgreencomputer for about 200. Theres no harm in trying the same. any proposed solutions on the community forums. Apple Music Fast, easy checkout with Shop Samsung App. However once again, it let me start another one playing, which it didnt do before, this is when it used to get kicked off the app, so maybe I have 2 issues here, and hopefully the factory reset fixed the booting from the app. Windows should honour traditional sleep prevention technologies, as well as support connected standby. How did you solve this problem? You can choose which apps will still run even when Data saver is on. So I disabled that and now it works great again!!! We explain and teach technology, solve tech problems and help you make gadget buying decisions. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. I can go a whole drive without having this issue, or this issue can happen several times on one drive. If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. When it happens I have to press the power button and play resumes from where on the track it stopped.. All Rights Reserved. I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. On my PC, the only way to get sound back is to restart. Web player issue: listen.tidal.com is just a black screen - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times, - I have added Tidal to the "never sleeping app" list in settings-->battery, Software Build number: SP1A.210812.016.G988BXXUEFVG5. The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! You just have to decide what's important to you. I dont have this issue when streaming radio, upnp or Spotify connect. No need to close it all down and restart. iPhone stops playing when I switch apps or lock screen The said app should have access to use the phones battery in the background. It should never do this, and just keep playing until I stop it. It is infuriating! S Pen is not recognized by Galaxy phone or tablet. usually this is solved by turning the phone off and on, but today nothing is working. Find the correct name of built-in apps. When I lift my phone the screen awakes and the music continues to play. Whether you're streaming music from third-party apps like Spotify, using Samsung earbuds, or listening Please take our brief survey. I havent had this issue, but I dont stream. Search for the app. You will. I will go back to trying to figure out the naim app, which should work in the first place. The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . Making statements based on opinion; back them up with references or personal experience. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. 03:00 AM The above article may contain affiliate links which help support Guiding Tech. Wait for the app to restore, then open it from your Home screen. Documents app allows you to listen toaudioandvideo files when the app is in the background or the screen is locked. It seems to have to do with how the audio is actually played, see for example this thread. 10-02-2019
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