Liveops is a recognized thought leader in the virtual contact center and customer service industries. Or, if, No college? Login. Existing Duo Security enrollments. Since you are self-employed, you are in control of your profits and losses. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. If there are system issues, you will not get paid. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Liveops offers work from home in customer service and sales. But what good is making your own schedule if you cant get a schedule? The typical military family moves every two or three years. Learn more Tax Support Provide support to users of top tax software providers. When I started it, my team said, Youre crazy. Apply now and a member of our team will work quickly to review . We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. As an agent with Liveops, you are a self-employed independent contractor, not an employee. They have to be accessible, easy to use, secure, and platform agnostic. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Actual earnings may vary depending on client opportunity and support required. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Cons. Independent Contractor Liveops is a recognized thought leader in the virtual contact center and customer service industries. Sign an Independent Contractor Agreement. Username or Email Password. Our Offices. Connect contractors to affordable commercial insurances. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Take our quick quiz and well recommend our top client matches for you. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Their consistency, professionalism and customer service are unparalleled in the industry. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Okta goes so much further than other providers, Huckabay says. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. To accept cookies continue browsing as normal. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Keith Myers, SVP Business Technology, Live Nation. Login to know the status of the ticket. To have an identity management solution that wasn't cloud-based really wouldn't work for us. The background check requires a $24.99 processing fee paid directly to our vendor. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Unfortunately they dont pay a minimum per hour like other companies. Want to become a Liveops agent? Organizations. We use cookies to improve your experience on our website. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Then Liveops is looking for you! That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Remote work is undeniably popular and LiveOps offers that. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Reach out to us. Flexibility. This was a tight category! Onboarding employees has become much more efficient. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Once the Openforceplatform was in place, a major pressure point was released. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Conducting inbound/outbound customer service calls. View our background requirements here. Customers sometimes need to speak with a live agent. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Reach out to us. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. A wide array of jobs -- many of them well-paid -- don't require a degree.. Heres a direct link to where you can sign up. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Companies across a variety of industries trust Liveops to provide virtual contact center services. Remember me. The amount of paper eliminated alone was a huge benefit. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Sound: Must have a sound card installed and be equipped with speakers or headphones. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. This means you can choose when, where, and how often to work! REDUCE RISK Rest assured your contractor compliance is always audit-ready. Discipline and setting expectations of yourself are key to working from home. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Forgot password? Support. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Find Out How & Apply . To accept cookies continue browsing as normal. Director of Customer Care, healthcare organization. Copyright 2023 Liveops, Inc. All rights reserved. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Keep contractors happy with accurate payments on time, every time. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Hard to get in contact with managers for help. Still have questions? Health, Dental & Vision. Copyright 2023 Liveops, Inc. All rights reserved. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Flexibility. Everyone else we spoke to claimed they were cloud-based but they weren't. You don't necessarily have calls every . Well learn about your business and help guide the best solutions based on your needs. To find out more, read our Privacy Policy and Cookie Policy. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Apr 04, 22 (Updated: Sep 19, 22) You dont have to do anything else.. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Liveops | Okta . All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Its a good company depending on the project you are on. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Check the Eligibility requirements and make sure were currently accepting applications in your state. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Login to track your existing support requests. I wish there was some type of base pay. See all features. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. I still love it., You make your own schedule. Earning potential. Login to know the status of the ticket. Forgot Password Enter the email address associated with your account. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Grow your home business through Liveops client network, working with the brands you know and love. Life doesnt always run on a schedule. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. From professional services to documentation, all via the latest industry blogs, we've got you covered. Openforce simplifies your contractor management processes by providing a single platform solution. Sell top insurance coverage to warm leads (license required). Come on board! All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Flexibility. You are paid the the talk/email minute when working so your pay for each day will vary. Were all looking at the same data one version of truth consolidated in a single repository. Some clients also pay commissions. Login - LiveOps Inc. Support. Liveops Nation - Virtual Call Center Community. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. That syncs to Okta and then that person cannot access any applications. Goodbye long commutes, rigid schedules, and busybody managers. Provide support to users of top tax software providers. Work from home. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Help patients get the most out of treatment plans. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Single Sign On. Live far from an urban center? Not sure which client opportunity (or opportunities!) Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. You can make money teaching it online. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Agent Login Username / Email Forgot password? Then, this is the place where you can find some sources which provide detailed information. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Submit ticket. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Quickly assessing customer needs and providing sound solutions. Browse case studies, customer service tips and other helpful resources for enterprises. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. You get to dictate when and how often you commit to providing services. I still love it., I strongly recommend not working for this company. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. We've been partnering with Liveops since 2010 for all our inbound needs. Copyright 2023 Liveops, Inc. All rights reserved. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Public Relations e-mail (press@liveops.com) Locations. And, no calls equals no pay. I don't mind the extra training if they had compensation for it. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Rather, you are self-employed meaning you work for yourself, or your business. By Veronicas pandemic story is unfortunately all too common. Guide customers through the claims process. Innovate without compromise with Customer Identity Cloud. The only downside is a lot of training without pay. Find top links about Liveops Nation Login along with social links, FAQs, and more. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. No matter what industry, use case, or level of support you need, weve got you covered. With Okta we're able to quickly deploy tools to new employees. Learn about Liveops Enterprise Solutions Click Here . Connect and protect your employees, contractors, and business partners with Identity-powered security. Apply now and a member of our team will work quickly to review your application and provide next steps. Find Out How & Apply . Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Across the web. Unlimited Flex Vacation New Parent Leave Protection. Also the hiring process is long and it's unpaid. Love the flexibility of the jobs, but wish training was paid. Are you an employee? The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Liveops SWA Array Overview This app integration supports Single Sign-On. Pros. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. The more investment you make in yourself, the greater the reward. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Group Linking Link Okta groups to existing groups in the application. No ones done this, Huckabay says. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Still have questions? Be a superhero sales agent with great earning potential. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Looks like you have Javascript turned off! Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. IT Support You are using an unsupported browser. They love it because it does what it's supposed to do.. Intelligent (sales@liveops.com) Press & Media. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. When someone leaves, they're deactivated. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Community. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. We'd have had to build out a lot of infrastructure. Avoid Recruiting Scams Whats it like to be self-employed and provide virtual contact center services? After all, says Myers, Okta is arguably the most successful application weve ever deployed. Cons are having to provide your own equipment. Main hustle or side gig its all up to you. For 10 years, she successfully owned and operated her own business in her home state of Indiana. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. FLEXIBILITY AT SCALE. Independent Contractor management Ditch the paperwork and endless manual tasks. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Login. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. . Companies across a variety of industries trust Liveops to provide virtual contact center services. Now we can focus on making sure IT is partnered with the business in everything they do.. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols.
Can Cows Eat Lettuce, Why Are Branches On My Maple Tree Dying, West Coast Aau Basketball Tournaments, Mt Carmel Funeral Home Obituaries El Paso, Texas, Articles L