For your health and for the safety of your patients, we would like to provide a safe and secure environment so please follow our instructions:
1- Follow our visiting instructions as follows:
2- Please do not bring food or drinks to your patients. However, if it is a must, please coordinate with the nutritionist before bringing food in order to discuss the quantity and quality of food based on the physicians’ instructions and the patient’s diet plan. However, if food is brought without getting the nutritionist approval.
3- Our hospital is a free of smoking eniviroment
4- Please stay quiet and keep the hospital clean.
Instructions on How to Use Patient’s Identification Band
Date of admission:
It is advised to arrange previously and chose the admission date and time, with the exception of the emergency cases.
You can contact the admission office one day prior to the date of admission, to confirm the date and the time. And to give you hospital directions if needed.
Examinations upon admission
If it is decided by your physician to have some laboratory tests or certain examinations on the day of admission or before the operation please come to the hospital before eight o’clock in the morning.
Insurance company approval
Many insurance companies require prior approval before admission to the hospital, especially in non-emergency cases, so please check with the insurance representatives at the hospital to get the approval of your insurance company and to be informed about the costs of any services your company doesn’t cover.
2. Personal Belongings
The hospital provides you with everything you need from daily necessities such as soap, shampoo, tissues, shaving machine and you can bring your personal belongings if you wish. Some insurance companies doesn’t cover this service and so this wouldn’t apply to them.
3. Medical Personal Belongings
You can bring your glasses or dentures or your hearing aid and put them in an envelope or in a box inside one of the drawers next to the bed when you are not using them.
4. Medications and Medical documents
If you are taking any medications before your admission to the hospital, please bring them with you in their packaging because it’s important to inform your treating physician about them. The attending nurse will take them from you and return them upon discharge.
Please bring all your medical reports, laboratory and radiology results specially those related to your current medical condition in addition to any other medical documents related to previous health condition.
5. Financial and Identification documents
You should bring your health insurance card, in addition to the approval of the insurance company, as well as your ID card or passport.
Please do not bring any valuable belongings such as large amounts of cash, jewelry, expensive watches, mobile phones or laptop and if you’re not able to send your valuables home the nurses will document these belongings and put them in a private lockbox until you are discharged from the hospital.
The hospital is not responsible for the loss of any of your valuable belongings that are left in your possession.
Blankets and beddings
The hospital provide all rooms with towels, blankets and other furniture required, so please do not bring them with you as it is prohibited by the hospital for infection control issues.
For safety reasons, please do not bring any electrical devices with you, such as hair dryers, iron or heaters. Only battery operated devices are allowed.
Smoke or Fumes:
The hospital has smoke detectors everywhere, which are connected to the fire alarm system, so please do not bring with you any devices that emit fumes in order to avoid the occurrence of fire or activation of the fire alarm system leading to inconvenience for the patients or visitors.
Smoking is prohibited in all areas of the hospital.
All the rooms are centrally air conditioned and if you wish to modify your room temperature please inform the nurses in your department.
Please ask for nursing if you want to leave your bed during the night, the surrounding environment and the medications you are taking may affect your perception and mobility status, the nurse will respond immediately to the nursing call and come to your room to assist you as needed.